Drilldown: SMART Meta

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SMART Meta > Subtitle : Apply personalized routing to digital interactions or Optimize employee utilization for voice interactions or Optimizing work distribution across the enterprise to deliver all promises on time

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ID:
BO02 (1) · BO02-Email (1) · CE20 (1) · EE01 (1)
Title:
Genesys Personalized Digital Routing (1) · Genesys Work and Lead Distribution (1) · Genesys Work Distribution (1) · Genesys Workforce Scheduling for Voice (1)
Subtitle: (Click arrow to add another value)
SolutionCategory:
Business Optimization (2) · Customer Engagement (1) · Employee Engagement (1)
Solution:
Digital (3) · Workforce Engagement (1)

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