Drilldown: GEC AzAWSDiffs UseCases

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GEC AzAWSDiffs UseCases > Notes : Agent access to their individual recordings is not supported. Email evaluation cannot be sent to the agent at the time of the scoring (feature request submitted). Export QM data is not available. or B/EEC+OBE Voice only, OBE standalone supports other media too

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Code:
CE11 (1) · EE09 (1)
Name:
Genesys Outbound Dialer (1) · Genesys Quality Management (1)
ProductCategory:
Outbound (1) · Workforce Engagement Management (1)
CloudWebServiceSupport:
AWS (1) · AWS, Azure (1)
AWS Status:
GA (1)
Azure Status:
None (1) · EAP (1)
UseCaseOwner PM:
Jose Ruiz (1) · Mike Davies (1)
GEC UseCaseVersion:
ver 1.1.3 (1) · ver 2.1.2 (1)
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