Drilldown: GEC AzAWSDiffs UseCases

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GEC AzAWSDiffs UseCases > UseCaseOwner PM: Stephane Saada & Notes : Last Agent Routing is not supported on Cloud platform (it is a road map item). Web Forms are not supported (feature will be part of Engagement Manager Cloud deployment). Content Analysis is not included as an option. Please reference appropriate Cloud Guide and BRM document for details and option or None

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Code:
CE16 (1) · CE27 (1) · CE37 (1)
Name:
Genesys Co-browse (1) · Genesys Email Routing (1) · Genesys Predictive Engagement (1)
ProductCategory:
Digital (1)
CloudWebServiceSupport:
AWS (1) · AWS, Azure (1)
AWS Status:
GA (1)
Azure Status:
None (1) · EAP (1)
UseCaseOwner PM: (Click arrow to add another value)
GEC UseCaseVersion:
ver 1.1.1 (1) · ver 1.1.5 (1) · ver 1.2.2 (1)
Notes: (Click arrow to add another value)

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