Drilldown: GEC AzAWSDiffs UseCases

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GEC AzAWSDiffs UseCases > Notes : Last Agent Routing is not supported on Cloud platform (it is a road map item). Web Forms are not supported (feature will be part of Engagement Manager Cloud deployment). Content Analysis is not included as an option. Please reference appropriate Cloud Guide and BRM document for details and option or Test or Other

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Code:
BO02 (1) · CE01 (1) · CE11 (1) · CE12 (1) · CE13 (1) · CE16 (1) · EE07 (1) · EE08 (1) · EE09 (1) · TestFormEntry (1) · WE01 (1) · WE02 (1)
Name:
Genesys Call Routing (1) · Genesys Cloud Quality Assurance and Compliance (1) · Genesys Email Routing (1) · Genesys Omnichannel Notification (1) · Genesys Outbound Dialer (1) · Genesys Quality Management (1) · Genesys SMS Notification (1) · Genesys Voice and Screen Recording (1) · Genesys Voice Recording (1) · Genesys Work and Lead Distribution (1) · Resource Management? (1) · TestFormEntry (1)
ProductCategory:
Digital (1) · Inbound (1) · Outbound (1) · Test (1) · Workforce Engagement Management (1)
CloudWebServiceSupport:
None (1) · AWS (1) · AWS, Azure (1) · Test (1)
AWS Status:
GA (1) · Test (1) · _TBC (1)
Azure Status:
None (1) · EAP (1) · Test (1) · _TBC (1)
UseCaseOwner PM:
Gayetri Bhattacharjee (1) · Jose Ruiz (1) · Lee Qiao (1) · Mike Davies (1) · Stephane Saada (1) · Test (1) · Veit Irtenkauf (1)
GEC UseCaseVersion:
None (1) · Test (1) · ver 1.0.3 (1) · ver 1.1.1 (1) · ver 1.1.3 (1) · ver 1.1.4 (1) · ver 1.1.5 (1) · ver 1.2.0 (1) · ver 1.2.1 (1) · ver 2.1.2 (1)
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