Drilldown: GEC AzAWSDiffs UseCases

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GEC AzAWSDiffs UseCases > Name: Genesys Work and Lead Distribution & Notes : Supports SMS (outbound). Inbound SMS (routing to agents) not supported in Engage Cloud. or This will likely incorporate email in the future

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Code:
BO02 (1)
Name: (Click arrow to add another value)
ProductCategory:
Digital (1)
CloudWebServiceSupport:
AWS, Azure (1)
AWS Status:
GA (1)
Azure Status:
EAP (1)
UseCaseOwner PM:
Veit Irtenkauf (1)
GEC UseCaseVersion:
ver 1.1.1 (1)
Notes: (Click arrow to add another value)

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