Drilldown: GEC AzAWSDiffs UseCases

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GEC AzAWSDiffs UseCases > Name: Genesys Text and Speech Analytics for Compliance & Notes : Last Agent Routing is not supported on Cloud platform (it is a road map item). Web Forms are not supported (feature will be part of Engagement Manager Cloud deployment). Content Analysis is not included as an option. Please reference appropriate Cloud Guide and BRM document for details and option or None

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Code:
EE25 (1)
Name: (Click arrow to add another value)
ProductCategory:
Workforce Engagement Management (1)
CloudWebServiceSupport:
AWS (1)
AWS Status:
GA (1)
Azure Status:
None (1)
UseCaseOwner PM:
Jose Ruiz (1)
GEC UseCaseVersion:
ver 1.1.4 (1)
Notes: (Click arrow to add another value)

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