Drilldown: GEC AzAWSDiffs UseCases

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GEC AzAWSDiffs UseCases > Name: Genesys Quality Management & Notes : Agent access to their individual recordings is not supported. Email evaluation cannot be sent to the agent at the time of the scoring (feature request submitted). Export QM data is not available. or This will likely incorporate email in the future

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Code:
EE09 (1)
Name: (Click arrow to add another value)
ProductCategory:
Workforce Engagement Management (1)
CloudWebServiceSupport:
AWS (1)
AWS Status:
GA (1)
Azure Status:
None (1)
UseCaseOwner PM:
Jose Ruiz (1)
GEC UseCaseVersion:
ver 1.1.3 (1)
Notes: (Click arrow to add another value)

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