Drilldown: GEC AzAWSDiffs UseCases

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GEC AzAWSDiffs UseCases > Name : Genesys Quality Management or Genesys Voice and Screen Recording & Notes: Agent access to their individual recordings is not supported. Email evaluation cannot be sent to the agent at the time of the scoring (feature request submitted). Export QM data is not available.

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Code:
EE09 (1)
Name: (Click arrow to add another value)
ProductCategory:
Workforce Engagement Management (1)
CloudWebServiceSupport:
AWS (1)
AWS Status:
GA (1)
Azure Status:
None (1)
UseCaseOwner PM:
Jose Ruiz (1)
GEC UseCaseVersion:
ver 1.1.3 (1)
Notes: (Click arrow to add another value)

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