Drilldown: GEC AzAWSDiffs UseCases
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GEC AzAWSDiffs UseCases > Name :
Genesys Email Routing or
Genesys Text and Speech Analytics for Compliance or
Genesys Work and Lead Distribution
Use the filters below to narrow your results.
None (1) ·
Last Agent Routing is not supported on Cloud platform (it is a road map item). Web Forms are not supported (feature will be part of Engagement Manager Cloud deployment). Content Analysis is not included as an option. Please reference appropriate Cloud Guide and BRM document for details and option (1) ·
This will likely incorporate email in the future (1)
Showing below up to 1 result in range #1 to #1.
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