Drilldown: GEC AzAWSDiffs UseCases

Jump to: navigation, search

Choose a table:


GEC AzAWSDiffs UseCases > Name : Genesys Call Routing or Genesys SMS Notification or Resource Management?

Use the filters below to narrow your results.

Code:
CE01 (1) · CE12 (1) · WE02 (1)
Name: (Click arrow to add another value)
ProductCategory:
Inbound (1) · Outbound (1) · Workforce Engagement Management (1)
CloudWebServiceSupport:
None (1) · AWS, Azure (1)
AWS Status:
GA (1) · _TBC (1)
Azure Status:
EAP (1) · _TBC (1)
UseCaseOwner PM:
Gayetri Bhattacharjee (1) · Lee Qiao (1) · Mike Davies (1)
GEC UseCaseVersion:
None (1) · ver 1.1.4 (1) · ver 1.2.1 (1)
Notes:
Last agent routing is not supported at this time - Feb-2021 (1) · Supports SMS (outbound). Inbound SMS (routing to agents) not supported in Engage Cloud. (1) · Technically, supported but not published yet (1)

Showing below up to 1 result in range #1 to #1.

View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)


View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)

Retrieved from "https://all.docs.genesys.com/Special:Drilldown/GEC_AzAWSDiffs_UseCases (2024-11-09 03:14:15)"