Drilldown: GEC AzAWSDiffs UseCases

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GEC AzAWSDiffs UseCases > GEC UseCaseVersion: ver 1.2.1 & Notes : Agent access to their individual recordings is not supported. Email evaluation cannot be sent to the agent at the time of the scoring (feature request submitted). Export QM data is not available. or Last agent routing is not supported at this time - Feb-2021

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Code:
CE01 (1)
Name:
Genesys Call Routing (1)
ProductCategory:
Inbound (1)
CloudWebServiceSupport:
AWS, Azure (1)
AWS Status:
GA (1)
Azure Status:
EAP (1)
UseCaseOwner PM:
Gayetri Bhattacharjee (1)
GEC UseCaseVersion: (Click arrow to add another value)
Notes: (Click arrow to add another value)

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