Drilldown: GEC AzAWSDiffs UseCases

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GEC AzAWSDiffs UseCases > GEC UseCaseVersion: ver 1.1.1 & Notes : Agent access to their individual recordings is not supported. Email evaluation cannot be sent to the agent at the time of the scoring (feature request submitted). Export QM data is not available. or This will likely incorporate email in the future

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Code:
BO02 (1)
Name:
Genesys Work and Lead Distribution (1)
ProductCategory:
Digital (1)
CloudWebServiceSupport:
AWS, Azure (1)
AWS Status:
GA (1)
Azure Status:
EAP (1)
UseCaseOwner PM:
Veit Irtenkauf (1)
GEC UseCaseVersion: (Click arrow to add another value)
Notes: (Click arrow to add another value)

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