Drilldown: GEC AzAWSDiffs UseCases

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GEC AzAWSDiffs UseCases > GEC UseCaseVersion : ver 1.0.3 or ver 1.1.3 or None

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Code:
CE41 (1) · EE07 (1) · EE08 (1) · EE09 (1) · EE10 - D (1) · EE11 (1) · EE12 (1) · EE21 (1) · WE01 (1) · WE02 (1)
Name:
Genesys Cloud Quality Assurance and Compliance (1) · Genesys Employee Schedule Preferences (1) · Genesys IVR Recording (1) · Genesys Quality Management (1) · Genesys Shift Bidding (1) · Genesys Training and Activity Scheduling (1) · Genesys Voice and Screen Recording (1) · Genesys Voice Recording (1) · Genesys Voicebots (1) · Resource Management? (1)
ProductCategory:
Self Service & Automation (1) · Workforce Engagement Management (1)
CloudWebServiceSupport:
None (1) · AWS (1) · AWS, Azure (1)
AWS Status:
GA (1) · _TBC (1)
Azure Status:
None (1) · EAP (1) · _TBC (1)
UseCaseOwner PM:
Bhanu Suravarapu (1) · dilipkarthik jayamohan (1) · Jonathan McKenzie (1) · Jose Ruiz (1) · Lee Qiao (1)
GEC UseCaseVersion: (Click arrow to add another value)
Notes:
None (1) · Agent access to their individual recordings is not supported. Email evaluation cannot be sent to the agent at the time of the scoring (feature request submitted). Export QM data is not available. (1) · Required location-based storage for recordings -- geography dependent. (1) · Technically, supported but not published yet (1)

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