Drilldown: GEC AzAWSDiffs UseCases

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GEC AzAWSDiffs UseCases > GEC UseCaseVersion : ver 1.0.3 or ver 1.0.4 or ver 1.1.5

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Code:
CE08 (1) · CE16 (1) · CE41 (1) · EE03 (1) · EE07 (1) · EE08 (1) · EE12 (1) · EE21 (1) · EE22 (1) · EE26 (1) · EE27 (1) · EE28 (1) · EE29 (1) · EE30 (1)
Name:
Genesys Back office Scheduling (1) · Genesys Compliance Recording (1) · Genesys Email Routing (1) · Genesys IVR Recording (1) · Genesys Selective Recording (1) · Genesys Shrinkage Management (1) · Genesys Speech Analytics (1) · Genesys Task-based Scheduling (1) · Genesys Training and Activity Scheduling (1) · Genesys Voice and Screen Recording (1) · Genesys Voice Payment (1) · Genesys Voice Recording (1) · Genesys Voicebots (1) · Genesys WFM Third Party Integration (1)
ProductCategory:
Digital (1) · Self Service & Automation (1) · Workforce Engagement Management (1)
CloudWebServiceSupport:
AWS (1) · AWS, Azure (1)
AWS Status:
GA (1)
Azure Status:
None (1) · EAP (1)
UseCaseOwner PM:
Bhanu Suravarapu (1) · dilipkarthik jayamohan (1) · Jonathan McKenzie (1) · Jose Ruiz (1) · Michele Fisher (1) · Mike Davies (1) · Stephane Saada (1)
GEC UseCaseVersion: (Click arrow to add another value)
Notes:
None (1) · Last Agent Routing is not supported on Cloud platform (it is a road map item). Web Forms are not supported (feature will be part of Engagement Manager Cloud deployment). Content Analysis is not included as an option. Please reference appropriate Cloud Guide and BRM document for details and option (1) · Required location-based storage for recordings -- geography dependent. (1)

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