Drilldown: GEC AzAWSDiffs UseCases

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GEC AzAWSDiffs UseCases > GEC UseCaseVersion : Test or ver 1.0.4 or ver 1.1.5

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Code:
CE08 (1) · CE16 (1) · EE03 (1) · EE22 (1) · EE26 (1) · EE27 (1) · EE28 (1) · EE29 (1) · EE30 (1) · TestFormEntry (1)
Name:
Genesys Back office Scheduling (1) · Genesys Compliance Recording (1) · Genesys Email Routing (1) · Genesys Selective Recording (1) · Genesys Shrinkage Management (1) · Genesys Speech Analytics (1) · Genesys Task-based Scheduling (1) · Genesys Voice Payment (1) · Genesys WFM Third Party Integration (1) · TestFormEntry (1)
ProductCategory:
Digital (1) · Self Service & Automation (1) · Test (1) · Workforce Engagement Management (1)
CloudWebServiceSupport:
AWS (1) · AWS, Azure (1) · Test (1)
AWS Status:
GA (1) · Test (1)
Azure Status:
None (1) · EAP (1) · Test (1)
UseCaseOwner PM:
Bhanu Suravarapu (1) · Jose Ruiz (1) · Michele Fisher (1) · Mike Davies (1) · Stephane Saada (1) · Test (1)
GEC UseCaseVersion: (Click arrow to add another value)
Notes:
None (1) · Last Agent Routing is not supported on Cloud platform (it is a road map item). Web Forms are not supported (feature will be part of Engagement Manager Cloud deployment). Content Analysis is not included as an option. Please reference appropriate Cloud Guide and BRM document for details and option (1) · Test (1)

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