Drilldown: GCXI Attribute
GCXI Attribute > displaysInFolder :
Detail > Transfer > Source User Data Example or
Queue > Queue Predictive Routing
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GPM_MODEL.MODEL (2) ·
GPM_PREDICTOR.PREDICTOR (2) ·
GPM_PREDICTOR.PREDICTOR_SWITCH (2) ·
USER_DATA_CUST_DIM_1.DIM_ATTRIBUTE_1 (2) ·
USER_DATA_CUST_DIM_1.DIM_ATTRIBUTE_2 (2) ·
USER_DATA_CUST_DIM_1.DIM_ATTRIBUTE_3 (2) ·
USER_DATA_CUST_DIM_1.DIM_ATTRIBUTE_4 (2) ·
USER_DATA_CUST_DIM_1.DIM_ATTRIBUTE_5 (2) ·
USER_DATA_CUST_DIM_2.DIM_ATTRIBUTE_1 (2) ·
USER_DATA_CUST_DIM_2.DIM_ATTRIBUTE_2 (2) ·
USER_DATA_CUST_DIM_2.DIM_ATTRIBUTE_3 (2) ·
USER_DATA_CUST_DIM_2.DIM_ATTRIBUTE_4 (2) ·
USER_DATA_CUST_DIM_2.DIM_ATTRIBUTE_5 (2)
None (2) ·
Agent Utilization (2) ·
AHT (2) ·
Predictive Routing - AHT and QUEUE (2) ·
Predictive Routing - Model Efficiency (2) ·
Predictive Routing AB Testing Report (2) ·
Predictive Routing AB Testing Report (Hour) (2) ·
Predictive Routing Agent Occupancy (2) ·
Predictive Routing Agent Occupancy Dashboard (2) ·
Predictive Routing Agent Occupancy Report (Active Time & Predictive) (2) ·
Predictive Routing Detail Report (2) ·
Predictive Routing Operational Report (2) ·
Predictive Routing Queue Statistics Report (2)
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