Drilldown: GCXI Attribute
GCXI Attribute > displaysInFolder :
Agent > Detail > State or
Business Attribute > BA Predictive Routing
& lov:
None
Use the filters below to narrow your results.
GPM_MODEL.MODEL (2) ·
GPM_PREDICTOR.PREDICTOR (2) ·
GPM_PREDICTOR.PREDICTOR_SWITCH (2) ·
RESOURCE_STATE_REASON_GI2.HARDWARE_REASON (2) ·
RESOURCE_STATE_REASON_GI2.REASON_CODE (2) ·
RESOURCE_STATE_REASON_GI2.REASON_TYPE_CODE (2) ·
RESOURCE_STATE_REASON_GI2.SOFTWARE_REASON_KEY (2) ·
RESOURCE_STATE_REASON_GI2.SOFTWARE_REASON_VALUE (2)
None (2) ·
Agent Not Ready Reason Code Report (2) ·
Agent State Details Report (2) ·
Agent Utilization (2) ·
AHT (2) ·
Predictive Routing - AHT and QUEUE (2) ·
Predictive Routing - Model Efficiency (2) ·
Predictive Routing AB Testing Report (2) ·
Predictive Routing AB Testing Report (Hour) (2) ·
Predictive Routing Agent Occupancy (2) ·
Predictive Routing Agent Occupancy Dashboard (2) ·
Predictive Routing Agent Occupancy Report (Active Time & Predictive) (2) ·
Predictive Routing Detail Report (2) ·
Predictive Routing Operational Report (2) ·
Predictive Routing Queue Statistics Report (2)
Showing below up to 4 results in range #1 to #4.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)