Drilldown: GCXI Attribute
Use the filters below to narrow your results.
Agent (2) ·
Agent > Detail > Ixn State (2) ·
Agent > Detail > Session (2) ·
Agent > Detail > State (2) ·
Agent > Group Membership (2) ·
Agent > State and Reason (2) ·
Billing Data (2) ·
Business Attribute (2) ·
Callback (2) ·
Callback > Detail (2) ·
Chat (2) ·
Chat > Thread (2) ·
Chat Bot (2) ·
Co-browse (2) ·
Designer (2) ·
Designer > Activity (2) ·
Designer > Bot (2) ·
Designer > Session (2) ·
Designer > Session > Detail (2) ·
Designer > Session Block (2) ·
Designer > Session Milestone (2) ·
Designer > Survey (2) ·
iWD (2) ·
iWD > Age (2) ·
iWD > Agent (2) ·
iWD > Capture (2) ·
iWD > Classification (2) ·
iWD > Email (2) ·
iWD > Queue (2) ·
iWD > Service Objects (2) ·
iWD > Time (2) ·
Outbound Contact (2) ·
Predictive Routing (2) ·
Queue (2) ·
Service Objects (2)
None (24) ·
Agent > Activity (4) ·
Agent > Detail > State (2) ·
Agent > State and Reason (2) ·
Agent > State and Reason > Interaction State > Interaction Predictive Routing (2) ·
Business Attribute (2) ·
Business Attribute > BA Predictive Routing (2) ·
Designer > Activity (2) ·
Designer > Bot (2) ·
Designer > Session Block (2) ·
Designer > Session Milestone (2) ·
Detail > Handling Attempt > Handling Predictive Routing (2) ·
iWD > Age (2) ·
iWD > Agent (2) ·
iWD > Capture (2) ·
iWD > Classification (2) ·
iWD > Queue (2) ·
Outbound Contact > Agent Contact (4) ·
Outbound Contact > Contact Attempt (4) ·
Queue (2) ·
Queue > Queue Predictive Routing (2)
form:
None (22) ·
?? (2) ·
??? (8) ·
AGM_END_TS_TIME (2) ·
AGM_START_TS_TIME (2) ·
A_AGENT_NAME, CA_AGENT_NAME, AD_AGENT_NAME, SO_AGENT_NAME, IA_AGENT_NAME (2) ·
A_CA_CAMPAIGN_GROUP_NAME, CA_CAMPAIGN_GROUP_NAME (2) ·
CBF_CUSTOMER_NUMBER (2) ·
CBF_SERVICE_ID (2) ·
CB_CONNECT_ORDER (2) ·
CB_FINAL_TARGET (2) ·
CB_OFFER_TIMING (2) ·
GROUP_COMBINATION_KEY (2) ·
IA_STATE_NAME (2) ·
IRSF_ADD_INFO (2) ·
IRSF_END_TS_TIME (2) ·
IRSF_START_TS_TIME (2) ·
IRSF_STATE (2) ·
Q_GROUP_COMBINATION_KEY (2) ·
Q_WORKBIN_OWNER_NAME (2) ·
Q_WORKBIN_TYPE_CODE, Q_WORKBIN_RESOURCE_NAME (2) ·
SESS_ACTIVE_FLAG (2) ·
SESS_END_TS_TIME (2) ·
SESS_SESSION_FACT_KEY (2) ·
SESS_START_TS_TIME (2) ·
STATE_ACTIVE_FLAG (2) ·
STATE_END_TS_TIME (2) ·
STATE_REASON_ACTIVE_FLAG (2) ·
STATE_REASON_CODE, IA_REASON_CODE (2) ·
STATE_START_TS_TIME (2) ·
STATE_STATE (2)
dbTable:
usedIn:
None (24) ·
Interaction Handling Attempt Report (8) ·
Callback Details Report (6) ·
Chat Engagement Report (4) ·
Predictive Routing AB Testing Report (4) ·
Predictive Routing Detail Report (4) ·
Predictive Routing Operational Report (4) ·
Predictive Routing Queue Statistics Report (4) ·
Bot Sessions Overall (4) ·
Agent State Details Report (4) ·
Predictive Routing Agent Occupancy (4) ·
Agent Login-Logout Details Report (4) ·
Chat Agent Stats (4) ·
Agent Not Ready Reason Code Report (4) ·
Chat Interaction Stats (4) ·
Co-browse Detail Report (4) ·
Interaction Flow Report (4) ·
Co-browse Summary Report (4) ·
Predictive Routing AB Testing Report (Hour) (4) ·
Chat Session Report (4)
anchor:
Showing below up to 26 results in range #1 to #26.
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D
- Draft:PEC-REP/Library/GCXIPRGLibrary/AgentAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/BillingDataAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Business AttributeAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/CallbackAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Chat BotAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/ChatAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Co-browseAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/DesignerAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/IWDAttributes
D cont.
- Draft:PEC-REP/Library/GCXIPRGLibrary/Outbound ContactAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Predictive RoutingAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/QueueAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Service ObjectsAttributes
P
P cont.
- PEC-REP/Library/GCXIPRGLibrary/ChatAttributes
- PEC-REP/Library/GCXIPRGLibrary/Co-browseAttributes
- PEC-REP/Library/GCXIPRGLibrary/DesignerAttributes
- PEC-REP/Library/GCXIPRGLibrary/IWDAttributes
- PEC-REP/Library/GCXIPRGLibrary/Outbound ContactAttributes
- PEC-REP/Library/GCXIPRGLibrary/Predictive RoutingAttributes
- PEC-REP/Library/GCXIPRGLibrary/QueueAttributes
- PEC-REP/Library/GCXIPRGLibrary/Service ObjectsAttributes