Drilldown: EOL

Genesys Engage on-premises (69)

All versions · 8.0 · 8.1 · 7.6 · None · 8.5 · 7.5 · 7.2 · 5.2 · 5.0 · 7.1 · 7.0 · 6.0 · 4.5 · 4.2 and earlier · 9.0 · 3.1 · 6.2 · 6.1 · 5.4

Other values: ; 1 1.2 1.4 2.0 2.9 2.x 2 3 3.0 3.5 3.5.1 3.6 3.x 4 4.0 4.1 4.3 4.6 5.1 5.3 5.7 6.5 6.6 6.x 7.6 and above 8.0 and earlier 8.1.0 8.1.1 8.1.x 8.5.0 8.5.1 and earlier 8.5.2 8.5.3 8.x CIC 4.0 CIC 4.0 SU4 R10 SU7 & Prior Version 1 Version 8.1 v3.0

Component (20) · Product (50)

Other values: ; AIModule for ASR & TTS Call Qualification Parking CCON to Info Mart Upgrade CIM Platform Classification Server Composer Content Analyzer Plug-in for GAX Context Services Conversation Manager / Conversation Rules Genesys Chat Genesys CIM Platform MS & SS Genesys E-mail Genesys Express Genesys Info Mart Genesys Interactive Insights (GI2) Genesys Interactive Insights iWD Genesys Multicloud CX Interaction Workspace SIP Endpoint Genesys PureEngage Interaction Workspace SIP Endpoint Genesys Skills Assessor Genesys Skills Management Genesys Training Manager Genesys Universal SDK Genesys Voice Platform Genesys Web Media Genesys Workforce Management Gplus Adapter fo MSCRM Email & Activity Routing Gplus Adapter for Aspect WFM Gplus Adapter for IEX WFM Gplus Adapter for Microsoft Gplus Adapter for Teleopti WFM Gplus Adapter for Verint WFM HA - AIModule for ASR & TTS HA - CCON HA - Info Mart Upg. HA - CIM Platform HA - Genesys Info Mart HA - Genesys Voice Platform HA - GVP - Video HA - IVR Connector intelligent Workload Distribution (iWD) Interaction Concentrator Interaction Routing Designer (IRD) Interaction Server & Interaction Server Proxy (Interaction Management) Interaction Workspace Interaction Workspace AIC Upgrade Interaction Workspace GAD Upgrade IVR SDK iWD - Back Office iWD Capture Adapter - JMS Management Framework Nuance RealSpeak Orchestration Server Outbound Contact server Platform SDK (PSDK) Real-time Metrics Engine Simulator Test Toolkit SIP Endpoint Connector SIP Endpoint SDK (SIP endpoint connector) SIP Feature Server / SIP Voicemail SIP Server/Network SIP Server SNMP Speech & Text Analytics (SpeechMiner) Speech and Text Analytics UC Connector Universal Contact Server Universal Routing Server Web Callback Web Collaboration Option Workforce Management

None (57) · 2013 (2) · August 2, 2007 (2) · August 2011 thru July 2013 (5) · February 17, 2012 (3) · June 1, 2012 (2) · June 27, 2011 (2) · March 11, 2011 (2) · September 27, 2010 (2)

No (2) · Yes (68)

None (2) · 2012 (3) · 2016 (3) · 2017 (7) · 2018 (3) · 2019 (29) · 2021 (1) · 2022 (1) · 2023 (17) · 2024 (8)

None (2) · 2012 (2) · 2013 (2) · 2016 (3) · 2017 (7) · 2018 (2) · 2019 (29) · 2020 (2) · 2022 (2) · 2023 (17) · 2024 (8)

None (2) · 2012 (2) · 2013 (2) · 2016 (3) · 2017 (3) · 2018 (5) · 2019 (3) · 2020 (29) · 2022 (1) · 2023 (2) · 2024 (16) · 2025 (8)

1970 - 1979 (2) · 2010 - 2019 (14) · 2020 - 2029 (59)