Drilldown: EOL

Genesys Engage on-premises (113) · Genesys Multicloud CX (2) · PureConnect (1)

All versions · 8.0 · 8.1 · 7.6 · None · 8.5 · 7.5 · 7.2 · 5.2 · 5.0 · 7.1 · 7.0 · 6.0 · 9.0 · 4.5 · 4.2 and earlier · 3.1 · 6.2 · 6.1 · 5.4

Other values: ; 1 1.2 1.4 2.0 2.9 2.x 2 3 3.0 3.5 3.5.1 3.6 3.x 4 4.0 4.1 4.3 4.6 5.1 5.3 5.7 6.5 6.6 6.x 7.6 and above 8.0 and earlier 8.1.0 8.1.1 8.1.x 8.5.0 8.5.1 and earlier 8.5.2 8.5.3 8.x CIC 4.0 CIC 4.0 SU4 R10 SU7 & Prior Version 1 Version 8.1 v3.0

Component (45) · Product (70) · Suite (2)

VoiceGenie (3) · Gplus Adapter for PeopleSoft (3)

Other values: ; Advisor Apple Business Chat Plug-in for WDE base7 Call Concentrator CallPath CC Analyzer CC Pulse+ Templates CCA Reporting Templates CCPulse and CCPulse+ CCPulse+ Templates Co-browse Contact Center Analyzer (CCA) Data Mart Data Modeling Assistant Data Sourcer Enterprise SDK Genesys 7.2 (all products with exceptions) Genesys Administrator Genesys Agent Scripting Genesys Business Edition Premise (BEP) Genesys Contact Navigator Genesys Customer Interaction Portal (GCIP) Genesys Desktop .NET Toolkit Genesys Enterprise Knowledge Management (Inquira) Genesys Enterprise Telephony Software (GETS) Genesys Enterprise Telephony Software (GETS) High Availability (HA) Genesys Enterprise Telephony Software (GETS) Server/User Genesys Express Genesys Framework Standalone Genesys Interaction SDK (ISDK) including Genesys Integration Server (GIS) Genesys Knowledge Centre Genesys Performance DNA Genesys Predictive Engagement Genesys Quality Management (Zoom) Genesys SMS Genesys Training Manager Genesys Video Gateway Genesys Web Engagement Gplus Adapter for Aspect WFM Gplus Adapter for IEX WFM Gplus Adapter for Microsoft Gplus Adapter for SAP Analytics Gplus Adapter for SAP ERP Gplus Adapter for Siebel 2000 Gplus Adapter for Siebel CRM Gplus Adapter for Teleopti WFM Gplus Adapter for Verint WFM Gplus Data Access for SAP Gplus Media Routing for Siebel Gplus SAP E-mail Option Gplus SAP Work Items Option Gplus Siebel E-mail Option Gplus Siebel Work Items Hyperion Interactive Reporting IBM Websphere Voice Server (WVS) Informiam Frontline Advisor/Agent Option Internet Contact Solution IP Media Xchange IVR Driver for "Envox ShowNTel" and "Envox" IVR Driver for Aspect IVR Driver for Avaya Conversant IVR Driver for Edify IVR Driver for IBM WebSphere Voice Response for Windows IVR Driver for InterVoice - Brite IVR Driver for Microsoft Speech Server IVR Driver for Periphonics IVR Integration Application for WVR LivePerson Adapter LivePerson Service Load Distribution Server Management Framework Network T-Server for AT&T Network T-Server for Deutsche Telekom Network T-Server for MCI Network T-Server ISCP Network T-Server Sprint Nuance Employee Productivity Suite (EPS) Nuance Open Call Steering (OCS) Nuance Open Speech Attendant (OSA) Nuance OSDM Nuance SpeechSecure OpenIN PureConnect End of Life Announcement Reporting Templates Skype for Business (T-Server) SNMP Master Agent T-Lib SDK T-Server for Aastra / Mitel MX-ONE Support T-Server for Alcatel OmniPCX Office (OXO) / A4200 T-Server for Aspect ACD T-Server for Avaya INDeX T-Server for Broadsoft Broadworks T-Server for Cisco Unified Contact Center Enterprise (UCCE) T-server for EADS M6500 T-Server for EADS Telecom Intecom M6880 (PointSpan) T-Server for Huawei NGN UAP8100 T-Server for Mitel MiTAI Support T-Server for Mitel MiVoice 5000 T-Server for Nortel Communication Server T-Server for Nortel Communication Server 1000 T-Server for Nortel Communication Server 2000/2100 - X.25 flavor only (CS2K) T-Server for Siemens Hicom 300E/300H T-Server for Siemens HiPath DX T-Server for Spectrum T-Server for Tadiran Coral T-Server for Unify Siemens HiPath Talker V Telisma TeliSpeech Universal Callback Server and Voice Callback Virtual Hold WebConnect Voice Treatment Option (including Express VTO)

None (64) · 2001 (2) · 2002 (4) · 2004 (2) · 2005 (3) · 2006 (2) · 2008 (3) · 2009 (3) · April 1, 2007 (5) · April 25, 2006 (2) · April 28, 2005 (2) · April 30, 2010 (3) · August 21, 2006 (2) · December 16, 2006 (2) · December 16, 2009 (4) · December 9, 2003 (2) · January 30, 2008 (7) · July 23, 2010 (2) · July 27, 2007 (2) · June 1, 2005 (2) · June 12, 2015 (2) · June 2002 (2) · June 6, 2008 (1) · March 28, 2008 (2) · March 4, 2007 (2) · May 1, 2006 (2) · May 1, 2016 (2) · May 10, 2013 (1) · May 27, 2010 (2) · May 30, 2007 (5) · May 7, 2010 (2) · November 7, 2008 (2) · September 24, 2010 (2) · September 5, 2008 (2)

No (5) · Yes (111)

None (8) · 2006 (2) · 2007 (2) · 2008 (4) · 2009 (4) · 2010 (13) · 2011 (2) · 2012 (16) · 2013 (2) · 2015 (5) · 2016 (16) · 2017 (10) · 2018 (2) · 2019 (8) · 2020 (4) · 2021 (12) · 2022 (2) · 2023 (12) · 2024 (5)

None (8) · 1970 - 1979 (8) · 2000 - 2009 (12) · 2010 - 2019 (69) · 2020 - 2029 (33)

None (4) · 1970 - 1979 (12) · 2000 - 2009 (8) · 2010 - 2019 (70) · 2020 - 2029 (35)

None (2) · 1970 - 1979 (4) · 2000 - 2009 (6) · 2010 - 2019 (74) · 2020 - 2029 (44)