Drilldown: BDSMetric
BDSMetric > productshort:
Draft:System
& UseCase:
None
& DataSource :
GVP Reporting Server database ; Genesys Info Mart database or
Genesys Info Mart database or
Genesys Info Mart database, Genesys Interaction Recording database, and Genesys WFM ETL database
Use the filters below to narrow your results.
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
Gplus Workforce Management (Gplus WFM) (1) ·
Intelligent Workload Distribution (IWD) (1) ·
Outbound Campaign Transactions (1) ·
Supervisor and other non-agent personnel - access and metering (1) ·
Task routing (1) ·
Voice 1 bundle (1) ·
Voice 2 bundle (1) ·
Workforce Optimization (WFO) 2 bundle (1)
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