Drilldown: BDSMetric
Use the filters below to narrow your results.
ASR/TTS (1) ·
Cloud Contact Center Supervisor Seat (1) ·
Designer-based Voicebot minutes (1) ·
Genesys Task Routing (1) ·
GIM-based voicemail (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
IVR (1) ·
Outbound Campaign Transactions (1) ·
Outbound Voice with CX Contact Interaction (1) ·
SIP voicemail (1) ·
Task routing (1) ·
Voicemail (1)
ASR/TTS (1) ·
Cloud Contact Center Supervisor Seat (1) ·
Designer-based Voicebot minutes (1) ·
Genesys Task Routing (1) ·
GIM-based voicemail (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
IVR (1) ·
Outbound campaign transactions (1) ·
Outbound Voice with CX Contact Interaction (1) ·
SIP voicemail (1) ·
Task routing (1) ·
Voicemail (1)
Configuration Server DB (1) ·
Genesys Info Mart database (6) ·
Genesys Info Mart DB (1) ·
GVP Reporting Server (RS) database; Genesys Info Mart database (1) ·
GVP Reporting Server database, Genesys Info Mart database (1) ·
GVP Reporting Server DB, Genesys Info Mart database (1) ·
Tenant Configuration Server (1)
Instance of Configuration Server per tenant. (1) ·
Instance of GVP Reporting Server database per location (shared between tenants or individual); One global instance of Genesys Info Mart database, per tenant. (1) ·
One global instance of Genesys Info Mart database, per tenant. (3) ·
One global instance of Genesys Info Mart database, per tenant. (1) ·
One global instance of Genesys Info Mart DB per tenant. (1) ·
TBD (5)
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.Showing below up to 12 results in range #1 to #12.
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