Drilldown: BDSMetric
Use the filters below to narrow your results.
Designer-based Voicebot minutes (1) ·
Digital 1 bundle (2) ·
Digital 2 bundle (2) ·
Genesys E-mail (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
IVR (2) ·
Supervisor and other non-agent personnel - access and metering (1) ·
Voice 1 bundle (2) ·
Voice 2 bundle (2) ·
WFO (2) ·
Workforce Optimization (WFO) 1A bundle (1) ·
Workforce Optimization (WFO) 1B bundle (1) ·
Workforce Optimization (WFO) 2 bundle (1)
Designer-based Voicebot minutes (1) ·
Digital 1 (2) ·
Digital 2 (2) ·
Genesys E-mail (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
IVR (2) ·
Supervisor access and metering (1) ·
Voice 1 (2) ·
Voice 2 (2) ·
WFO (2) ·
Workforce Optimization 1A (1) ·
Workforce Optimization 1B (1) ·
Workforce Optimization 2 (1)
Genesys Info Mart (2) ·
Genesys Info Mart database (11) ·
Genesys Info Mart database, Genesys Interaction Recording database (1) ·
Genesys Info Mart database, Genesys Interaction Recording database, and Genesys WFM ETL database (1) ·
Genesys Info Mart database, GVP Reporting Server database (1) ·
Genesys WFM ETL database (1) ·
GVP Reporting Server (RS) database; Genesys Info Mart database (1) ·
GVP Reporting Server database, Genesys Info Mart database (1)
None (1) ·
For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants. (1) ·
Instance of GVP Reporting Server database per location (shared between tenants or individual); One global instance of Genesys Info Mart database, per tenant. (1) ·
One global instance of Genesys Info Mart database for each tenant. (7) ·
One global instance of Genesys Info Mart database per tenant. (1) ·
One global instance of Genesys Info Mart database, per tenant. (1) ·
One global instance of Genesys WFM ETL database for each tenant (1) ·
TBD (6)
Showing below up to 19 results in range #1 to #19.
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