Drilldown: BDSMetric
Use the filters below to narrow your results.
Active Call Recording / Screen Recording / Quality Management (1) ·
Callback seats (1) ·
Designer-based Voicebot minutes (1) ·
Digital 1 bundle (2) ·
Digital 2 bundle (2) ·
Genesys Chat Seats for NEXUS (1) ·
Genesys CIM Premise Users (1) ·
Genesys Facebook Seats for NEXUS (1) ·
Genesys SIP Interaction (1) ·
Genesys Twitter Seats for NEXUS (1) ·
Genesys Voice (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
IVR (2) ·
Supervisor and other non-agent personnel - access and metering (1) ·
Voice 1 bundle (2) ·
Voice 2 bundle (2) ·
WFO (2) ·
Workforce Optimization (WFO) 1A bundle (1) ·
Workforce Optimization (WFO) 1B bundle (1) ·
Workforce Optimization (WFO) 2 bundle (1) ·
Workspace (1)
Active Call Recording / Screen Recording / Quality Management (1) ·
Callback seats (1) ·
Designer-based Voicebot minutes (1) ·
Digital 1 (2) ·
Digital 2 (2) ·
Genesys Chat Seats for NEXUS (1) ·
Genesys CIM Premise Users (1) ·
Genesys Facebook Seats for NEXUS (1) ·
Genesys SIP Interaction (1) ·
Genesys Twitter Seats for NEXUS (1) ·
Genesys Voice (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
IVR (2) ·
Supervisor access and metering (1) ·
Voice 1 (2) ·
Voice 2 (2) ·
WFO (2) ·
Workforce Optimization 1A (1) ·
Workforce Optimization 1B (1) ·
Workforce Optimization 2 (1) ·
Workspace (1)
None (1) ·
bundle_digital_one (2) ·
bundle_digital_two (2) ·
bundle_voice_one (2) ·
bundle_voice_two (2) ·
bundle_wfo_1a (1) ·
bundle_wfo_1b (1) ·
bundle_wfo_2 (1) ·
cim_premise_users (1) ·
gvp_asr_minutes, gvp_tts_minutes (1) ·
gvp_minutes (1) ·
seats_callback (1) ·
seats_call_recording, seats_screen_recording, seats_quality_management (1) ·
seats_chat in release 9.0.000.33 and later (seats_chat_nexus in earlier releases) (1) ·
seats_facebook (seats_facebook_public, seats_facebook_direct in release 9.0.000.30 and earlier) (1) ·
seats_sip_interaction (1) ·
seats_twitter (seats_twitter_public, seats_twitter_direct in release 9.0.000.30 and earlier) (1) ·
seats_voice (1) ·
seats_workspace (1) ·
TBD (3) ·
voicebot_minutes (1)
Genesys Info Mart (2) ·
Genesys Info Mart database (16) ·
Genesys Info Mart database, Genesys Interaction Recording database (1) ·
Genesys Info Mart database, Genesys Interaction Recording database, and Genesys WFM ETL database (1) ·
Genesys Info Mart database, GVP Reporting Server database (1) ·
Genesys Info Mart database. (3) ·
Genesys WFM ETL database (1) ·
GVP Reporting Server (RS) database; Genesys Info Mart database (1) ·
GVP Reporting Server database, Genesys Info Mart database (1)
None (1) ·
For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants. (1) ·
Instance of GVP Reporting Server database per location (shared between tenants or individual); One global instance of Genesys Info Mart database, per tenant. (1) ·
One global instance of Genesys Info Mart database for each tenant. (9) ·
One global instance of Genesys Info Mart database for each tenant.|- (1) ·
One global instance of Genesys Info Mart database, per tenant (1) ·
One global instance of Genesys Info Mart database, per tenant. (6) ·
One global instance of Genesys WFM ETL database for each tenant (1) ·
TBD (6)
Showing below up to 27 results in range #1 to #27.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
D
- Draft:BDS/Current/User/ASRandTTSMinutes
- Draft:BDS/Current/User/Callback
- Draft:BDS/Current/User/CIMPremiseUsers
- Draft:BDS/Current/User/DesignerVceBtMin
- Draft:BDS/Current/User/Digital1
- Draft:BDS/Current/User/Digital2
- Draft:BDS/Current/User/GenesysChatSeatsforNEXUS
- Draft:BDS/Current/User/GenesysFacebookStsforNEXUS
- Draft:BDS/Current/User/GenesysTwitterSeatsforNEXUS
D cont.
- Draft:BDS/Current/User/GenesysVoice
- Draft:BDS/Current/User/IVR
- Draft:BDS/Current/User/RecordingAndQM
- Draft:BDS/Current/User/SIPInteraction
- Draft:BDS/Current/User/Voice1
- Draft:BDS/Current/User/Voice2
- Draft:BDS/Current/User/WFO
- Draft:BDS/Current/User/Workspace
- Draft:System/Current/GenesysChoice/Digital1
D cont.
- Draft:System/Current/GenesysChoice/Digital2
- Draft:System/Current/GenesysChoice/IVR
- Draft:System/Current/GenesysChoice/SupervisorMetering
- Draft:System/Current/GenesysChoice/Voice1
- Draft:System/Current/GenesysChoice/Voice2
- Draft:System/Current/GenesysChoice/WFO
- Draft:System/Current/GenesysChoice/WFO1A
- Draft:System/Current/GenesysChoice/WFO1B
- Draft:System/Current/GenesysChoice/WFO2