Drilldown: BDSMetric
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ASR ports (1) ·
Digital 1 bundle (2) ·
Digital 2 bundle (2) ·
GVP ports (1) ·
Supervisor and other non-agent personnel - access and metering (1) ·
TTS ports (1) ·
Voice 1 bundle (2) ·
Voice 2 bundle (2) ·
WFO (2) ·
Workforce Optimization (WFO) 1A bundle (1) ·
Workforce Optimization (WFO) 2 bundle (1)
Genesys Info Mart (2) ·
Genesys Info Mart database (9) ·
Genesys Info Mart database, Genesys Interaction Recording database (1) ·
Genesys Info Mart database, Genesys Interaction Recording database, and Genesys WFM ETL database (1) ·
GVP Reporting Server (RS) database; Genesys Info Mart database (1) ·
GVP Reporting Server database ; Genesys Info Mart database (1) ·
GVP Reporting Server database; Genesys Info Mart database (1)
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