Drilldown: BDSMetric
BDSMetric > UseCase:
None
& UnitOfMeasure :
Agent count or
Port peak usage or
User
& ChoiceMetrics:
None
Use the filters below to narrow your results.
ASR ports (1) ·
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
Genesys Chat (1) ·
Genesys SMS (1) ·
GVP ports (1) ·
Supervisor and other non-agent personnel - access and metering (1) ·
Third-party work items (1) ·
TTS ports (1) ·
Voice 1 bundle (1) ·
Voice 2 bundle (1) ·
WFO (2) ·
Workforce Optimization (WFO) 1A bundle (1) ·
Workforce Optimization (WFO) 1B bundle (1) ·
Workforce Optimization (WFO) 2 bundle (1)
ASR ports (1) ·
Digital 1 (1) ·
Digital 2 (1) ·
Genesys Chat (1) ·
Genesys SMS (1) ·
GVP ports (1) ·
Supervisor access and metering (1) ·
Third-party work items (1) ·
TTS ports (1) ·
Voice 1 (1) ·
Voice 2 (1) ·
WFO (2) ·
Workforce Optimization 1A (1) ·
Workforce Optimization 1B (1) ·
Workforce Optimization 2 (1)
Genesys Info Mart (2) ·
Genesys Info Mart database (8) ·
Genesys Info Mart database, Genesys Interaction Recording database (1) ·
Genesys Info Mart database, Genesys Interaction Recording database, and Genesys WFM ETL database (1) ·
Genesys WFM ETL database (1) ·
GVP Reporting Server (RS) database; Genesys Info Mart database (1) ·
GVP Reporting Server database ; Genesys Info Mart database (1) ·
GVP Reporting Server database; Genesys Info Mart database (1)
Instance of GVP Reporting Server database per location (shared between tenants or individual); one global instance of Genesys Info Mart database per tenant. (3) ·
One global instance of Genesys Info Mart database for each tenant. (7) ·
One global instance of Genesys Info Mart database per tenant. (3) ·
One global instance of Genesys WFM ETL database for each tenant (1) ·
TBD (2)
Showing below up to 16 results in range #1 to #16.
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