Drilldown: BDSMetric
BDSMetric > UseCase:
None
& MetricScope:
Region
& DeploymentModel :
One global instance of Genesys Info Mart database for each tenant. or
One global instance of Genesys Info Mart database, per tenant.
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.Use the filters below to narrow your results.
Callback seats (1) ·
Cloud Contact Center Supervisor Seat (1) ·
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
Intelligent Workload Distribution (IWD) (1) ·
Supervisor and other non-agent personnel - access and metering (1) ·
Voice 1 bundle (1) ·
Voice 2 bundle (1) ·
Workforce Optimization (WFO) 1A bundle (1) ·
Workforce Optimization (WFO) 2 bundle (1)
Showing below up to 10 results in range #1 to #10.
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