Drilldown: BDSMetric
BDSMetric > UseCase:
None
& DeploymentModel :
Instance of GVP Reporting Server database per location (shared between tenants or individual); One global instance of Genesys Info Mart database, per tenant. or
One global instance of Genesys Info Mart database per tenant. or
One global instance of Genesys Info Mart database, per tenant. or
TBD
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.Use the filters below to narrow your results.
ASR/TTS (1) ·
Cloud Contact Center Supervisor Seat (1) ·
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
Genesys Chat (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
Intelligent Workload Distribution (IWD) (1) ·
IVR (1) ·
Outbound Campaign Transactions (1) ·
Outbound Contact (1) ·
Task routing (1) ·
Third-party work items (1) ·
Voice 2 bundle (1) ·
Voicemail (1) ·
WFO (2) ·
Workforce Optimization (1)
ASR/TTS (1) ·
Cloud Contact Center Supervisor Seat (1) ·
Digital 1 (1) ·
Digital 2 (1) ·
Genesys Chat (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
Intelligent Workload Distribution (1) ·
IVR (1) ·
Outbound campaign transactions (1) ·
Outbound Contact (1) ·
Task routing (1) ·
Third-party work items (1) ·
Voice 2 (1) ·
Voicemail (1) ·
WFO (3)
bundle_digital_one (1) ·
bundle_digital_two (1) ·
bundle_voice_two (1) ·
gvp_asr_minutes, gvp_tts_minutes (1) ·
seats_chat (1) ·
seats_CIM (1) ·
seats_cobrowse (1) ·
seats_email (1) ·
seats_inbound_voice (1) ·
seats_outbound (1) ·
seats_sms (1) ·
seats_social (1) ·
seats_supervisor (1) ·
seats_third_party (1) ·
TBD (9)
Showing below up to 23 results in range #1 to #23.
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