Drilldown: BDSMetric
BDSMetric > UseCase:
None
& DeploymentModel :
Instance of GVP Reporting Server database per location (shared between tenants or individual); One global instance of Genesys Info Mart database, per tenant. or
One global instance of Genesys Info Mart database per tenant. or
One global instance of Genesys Info Mart database, per tenant. or
One global instance of Genesys WFM ETL database for each tenant
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.Use the filters below to narrow your results.
Cloud Contact Center Supervisor Seat (1) ·
Genesys Chat (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
Outbound Contact (1) ·
Third-party work items (1) ·
Workforce Optimization (WFO) 1B bundle (1)
Cloud Contact Center Supervisor Seat (1) ·
Genesys Chat (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
Outbound Contact (1) ·
Third-party work items (1) ·
Workforce Optimization 1B (1)
Showing below up to 12 results in range #1 to #12.
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