Drilldown: BDSMetric
BDSMetric > UseCase:
None
& DeploymentModel :
Instance of GVP Reporting Server DB for each location (shared between tenants or individual). One global instance of Genesys Info Mart DB for each tenant. or
One global instance of Genesys WFM ETL database for each tenant or
TBD
Use the filters below to narrow your results.
ASR/TTS (1) ·
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
GVP Minutes (1) ·
Intelligent Workload Distribution (IWD) (1) ·
IVR (1) ·
Outbound Campaign Transactions (1) ·
Task routing (1) ·
Voice 2 bundle (1) ·
Voicemail (1) ·
WFO (2) ·
Workforce Optimization (1) ·
Workforce Optimization (WFO) 1B bundle (1)
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