Drilldown: BDSMetric
BDSMetric > UseCase:
None
& DeploymentModel :
Instance of Configuration Server per tenant. or
One global instance of Genesys Info Mart DB per tenant. or
One global instance of Genesys Info Mart database for each tenant.
Use the filters below to narrow your results.
Callback seats (1) ·
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
Genesys CIM Premise Users (1) ·
GIM-based voicemail (1) ·
Intelligent Workload Distribution (IWD) (1) ·
Outbound Campaign Transactions (1) ·
SIP voicemail (1) ·
Supervisor and other non-agent personnel - access and metering (1) ·
Voice 1 bundle (1) ·
Voice 2 bundle (1) ·
Workforce Optimization (WFO) 1A bundle (1) ·
Workforce Optimization (WFO) 2 bundle (1)
Callback seats (1) ·
Digital 1 (1) ·
Digital 2 (1) ·
Genesys CIM Premise Users (1) ·
GIM-based voicemail (1) ·
Intelligent Workload Distribution (1) ·
Outbound campaign transactions (1) ·
SIP voicemail (1) ·
Supervisor access and metering (1) ·
Voice 1 (1) ·
Voice 2 (1) ·
Workforce Optimization 1A (1) ·
Workforce Optimization 2 (1)
Genesys Info Mart database (7) ·
Genesys Info Mart database, Genesys Interaction Recording database (1) ·
Genesys Info Mart database, Genesys Interaction Recording database, and Genesys WFM ETL database (1) ·
Genesys Info Mart database. (2) ·
Genesys Info Mart DB (1) ·
Tenant Configuration Server (1)
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