Drilldown: BDSMetric
BDSMetric > UseCase:
None
& DeploymentModel :
For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants. or
One global instance of Genesys Info Mart database for each tenant. or
TBD
& ChoiceMetrics:
None
Use the filters below to narrow your results.
ASR/TTS (2) ·
Callback seats (1) ·
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
Genesys CIM Premise Users (1) ·
Intelligent Workload Distribution (IWD) (2) ·
IVR (2) ·
Outbound Campaign Transactions (2) ·
Supervisor and other non-agent personnel - access and metering (1) ·
Task routing (1) ·
Voice 1 bundle (1) ·
Voice 2 bundle (1) ·
Voicemail (1) ·
WFO (2) ·
Workforce Optimization (1) ·
Workforce Optimization (WFO) 1A bundle (1) ·
Workforce Optimization (WFO) 2 bundle (1)
ASR/TTS (2) ·
Callback seats (1) ·
Digital 1 (1) ·
Digital 2 (1) ·
Genesys CIM Premise Users (1) ·
Intelligent Workload Distribution (2) ·
IVR (2) ·
Outbound campaign transactions (2) ·
Supervisor access and metering (1) ·
Task routing (1) ·
Voice 1 (1) ·
Voice 2 (1) ·
Voicemail (1) ·
WFO (3) ·
Workforce Optimization 1A (1) ·
Workforce Optimization 2 (1)
None (1) ·
bundle_digital_one (1) ·
bundle_digital_two (1) ·
bundle_voice_one (1) ·
bundle_voice_two (1) ·
bundle_wfo_1a (1) ·
bundle_wfo_2 (1) ·
cim_premise_users (1) ·
cx_contact_interactions (1) ·
gvp_asr_minutes, gvp_tts_minutes (1) ·
gvp_minutes (1) ·
seats_callback (1) ·
seats_third_party (1) ·
TBD (9)
Configuration Server DB (1) ·
Genesys Info Mart (2) ·
Genesys Info Mart database (11) ·
Genesys Info Mart database, Genesys Interaction Recording database (1) ·
Genesys Info Mart database, Genesys Interaction Recording database, and Genesys WFM ETL database (1) ·
Genesys Info Mart database, GVP Reporting Server database (1) ·
Genesys Info Mart database. (2) ·
GVP Reporting Server database, Genesys Info Mart database (1) ·
GVP Reporting Server DB, Genesys Info Mart database (2)
Showing below up to 22 results in range #1 to #22.
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D
D cont.
- Draft:BDS/Current/User/Voicemail
- Draft:BDS/Current/User/WFO
- Draft:System/Current/GenesysChoice/ASRTTS
- Draft:System/Current/GenesysChoice/Digital1
- Draft:System/Current/GenesysChoice/Digital2
- Draft:System/Current/GenesysChoice/IVR
- Draft:System/Current/GenesysChoice/IWD
- Draft:System/Current/GenesysChoice/OC