Drilldown: BDSMetric
BDSMetric > Manual:
GenesysChoice
& UseCase:
None
& DataSource :
Genesys Info Mart database, Genesys Interaction Recording database or
Genesys Info Mart database, Genesys Interaction Recording database, and Genesys WFM ETL database
& DeploymentModel :
One global instance of Configuration Server DB for each tenant. or
One global instance of Genesys Info Mart database for each tenant.
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