Drilldown: BDSMetric
BDSMetric > UseCase:
None
& DataSource :
Genesys Info Mart DB or
Genesys Info Mart database. or
Genesys WFM ETL database
Use the filters below to narrow your results.
One global instance of Genesys Info Mart database for each tenant. (2) ·
One global instance of Genesys Info Mart database for each tenant.|- (1) ·
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- (1) ·
One global instance of Genesys Info Mart DB per tenant. (1) ·
One global instance of Genesys WFM ETL database for each tenant (1)
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