Drilldown: BDSMetric
BDSMetric > productshort:
Draft:System
& UseCase:
None
& DataSource :
Genesys Info Mart or
Genesys Info Mart database
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Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
Gplus Workforce Management (Gplus WFM) (1) ·
Intelligent Workload Distribution (IWD) (1) ·
Outbound Campaign Transactions (1) ·
Supervisor and other non-agent personnel - access and metering (1) ·
Task routing (1) ·
Voice 1 bundle (1) ·
Voice 2 bundle (1) ·
WFO (1)
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