Drilldown: BDSMetric
Use the filters below to narrow your results.
DisplayName:
TocName:
MetricName:
Azure Blob Storage (1) ·
Configuration Server DB (2) ·
Genesys Info Mart (2) ·
Genesys Info Mart database (38) ·
Genesys Info Mart database, Genesys Interaction Recording database (1) ·
Genesys Info Mart database, Genesys Interaction Recording database, and Genesys WFM ETL database (1) ·
Genesys Info Mart database, GVP Reporting Server database (1) ·
Genesys Info Mart database. (4) ·
Genesys Info Mart DB (1) ·
Genesys WFM ETL database (1) ·
GVP Reporting Server (RS) database; Genesys Info Mart database (2) ·
GVP Reporting Server database ; Genesys Info Mart database (1) ·
GVP Reporting Server database, Genesys Info Mart database (2) ·
GVP Reporting Server database; Genesys Info Mart database (1) ·
GVP Reporting Server DB, Genesys Info Mart database (2) ·
Tenant Configuration Server (1)
None (1) ·
For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants. (2) ·
Instance of Configuration Server per tenant. (1) ·
Instance of GVP Reporting Server database per location (shared between tenants or individual); one global instance of Genesys Info Mart database per tenant. (3) ·
Instance of GVP Reporting Server database per location (shared between tenants or individual); One global instance of Genesys Info Mart database, per tenant. (1) ·
Instance of GVP Reporting Server DB for each location (shared between tenants or individual). One global instance of Genesys Info Mart DB for each tenant. (1) ·
One global instance of Configuration Server DB for each tenant. (1) ·
One global instance of Genesys Info Mart database for each tenant (2) ·
One global instance of Genesys Info Mart database for each tenant. (11) ·
One global instance of Genesys Info Mart database for each tenant.|- (1) ·
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- (1) ·
One global instance of Genesys Info Mart database per tenant. (9) ·
One global instance of Genesys Info Mart database, per tenant (1) ·
One global instance of Genesys Info Mart database, per tenant. (10) ·
One global instance of Genesys Info Mart database, per tenant. (1) ·
One global instance of Genesys Info Mart DB per tenant. (1) ·
One global instance of Genesys WFM ETL database for each tenant (1) ·
One per tenant (1) ·
TBD (12)
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.Showing below up to 61 results in range #1 to #61.
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D
- Draft:BDS/Current/User/ASRandTTSMinutes
- Draft:BDS/Current/User/ASRPorts
- Draft:BDS/Current/User/ASRTTS
- Draft:BDS/Current/User/Callback
- Draft:BDS/Current/User/CIMPremisePlaces
- Draft:BDS/Current/User/CIMPremiseUsers
- Draft:BDS/Current/User/CloudCCSupervisorSeat
- Draft:BDS/Current/User/DesignerChtBtIxn
- Draft:BDS/Current/User/DesignerVceBtIxn
- Draft:BDS/Current/User/DesignerVceBtMin
- Draft:BDS/Current/User/Digital1
- Draft:BDS/Current/User/Digital2
- Draft:BDS/Current/User/GenesysChat
- Draft:BDS/Current/User/GenesysChatSeatsforNEXUS
- Draft:BDS/Current/User/GenesysCIMPlatform
- Draft:BDS/Current/User/GenesysCobrowse
- Draft:BDS/Current/User/GenesysE-Mail
- Draft:BDS/Current/User/GenesysFacebookStsforNEXUS
- Draft:BDS/Current/User/GenesysInboundVoice
- Draft:BDS/Current/User/GenesysSMS
- Draft:BDS/Current/User/GenesysSocialEngagement
D cont.
- Draft:BDS/Current/User/GenesysTaskRouting
- Draft:BDS/Current/User/GenesysTwitterSeatsforNEXUS
- Draft:BDS/Current/User/GenesysVoice
- Draft:BDS/Current/User/GIMVoicemail
- Draft:BDS/Current/User/GplusWFM
- Draft:BDS/Current/User/GVPMinutes
- Draft:BDS/Current/User/GVPPorts
- Draft:BDS/Current/User/IVR
- Draft:BDS/Current/User/IWD
- Draft:BDS/Current/User/OC
- Draft:BDS/Current/User/OutbndVcWithCXContactIxn
- Draft:BDS/Current/User/OutboundContact
- Draft:BDS/Current/User/RecordingAndQM
- Draft:BDS/Current/User/SIPInteraction
- Draft:BDS/Current/User/SIPVoicemail
- Draft:BDS/Current/User/TaskRouting
- Draft:BDS/Current/User/Third-partyWorkItems
- Draft:BDS/Current/User/TTSPorts
- Draft:BDS/Current/User/Voice1
- Draft:BDS/Current/User/Voice2
- Draft:BDS/Current/User/Voicemail
D cont.
- Draft:BDS/Current/User/WFO
- Draft:BDS/Current/User/Workspace
- Draft:System/Current/GenesysChoice/ASRTTS
- Draft:System/Current/GenesysChoice/Digital1
- Draft:System/Current/GenesysChoice/Digital2
- Draft:System/Current/GenesysChoice/GplusWFM
- Draft:System/Current/GenesysChoice/IVR
- Draft:System/Current/GenesysChoice/IWD
- Draft:System/Current/GenesysChoice/OC
- Draft:System/Current/GenesysChoice/RecordingStorage
- Draft:System/Current/GenesysChoice/SupervisorMetering
- Draft:System/Current/GenesysChoice/TaskRouting
- Draft:System/Current/GenesysChoice/Voice1
- Draft:System/Current/GenesysChoice/Voice2
- Draft:System/Current/GenesysChoice/Voicemail
- Draft:System/Current/GenesysChoice/WFO
- Draft:System/Current/GenesysChoice/WFO1A
- Draft:System/Current/GenesysChoice/WFO1B
- Draft:System/Current/GenesysChoice/WFO2