Drilldown: BDSMetric
BDSMetric > UnitOfMeasure :
User or
objects count
& DataSource :
Genesys Info Mart database or
Genesys Info Mart database, Genesys Interaction Recording database
Use the filters below to narrow your results.
Cloud Contact Center Supervisor Seat (1) ·
Digital 1 bundle (2) ·
Digital 2 bundle (2) ·
Genesys Task Routing (1) ·
Outbound Campaign Transactions (2) ·
Outbound Voice with CX Contact Interaction (1) ·
Supervisor and other non-agent personnel - access and metering (1) ·
Task routing (2) ·
Voice 1 bundle (2) ·
Voice 2 bundle (2) ·
Workforce Optimization (WFO) 1A bundle (1)
Cloud Contact Center Supervisor Seat (1) ·
Digital 1 (2) ·
Digital 2 (2) ·
Genesys Task Routing (1) ·
Outbound campaign transactions (2) ·
Outbound Voice with CX Contact Interaction (1) ·
Supervisor access and metering (1) ·
Task routing (2) ·
Voice 1 (2) ·
Voice 2 (2) ·
Workforce Optimization 1A (1)
None (1) ·
One global instance of Genesys Info Mart database for each tenant (1) ·
One global instance of Genesys Info Mart database for each tenant. (7) ·
One global instance of Genesys Info Mart database, per tenant. (2) ·
One global instance of Genesys Info Mart database, per tenant. (1) ·
TBD (5)
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.Showing below up to 17 results in range #1 to #17.
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