Drilldown: BDSMetric
BDSMetric > UnitOfMeasure :
User or
minutes
& DataSource :
Genesys Info Mart database, Genesys Interaction Recording database or
Other
& IsChoice:
No
Use the filters below to narrow your results.
Designer-based Voicebot minutes (1) ·
Digital 1 bundle (2) ·
Digital 2 bundle (2) ·
GVP ASR minutes / GVP TTS minutes (1) ·
IVR (2) ·
Supervisor and other non-agent personnel - access and metering (1) ·
Voice 1 bundle (2) ·
Voice 2 bundle (2) ·
WFO (2) ·
Workforce Optimization (WFO) 1A bundle (1) ·
Workforce Optimization (WFO) 1B bundle (1) ·
Workforce Optimization (WFO) 2 bundle (1)
None (1) ·
For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants. (1) ·
Instance of GVP Reporting Server database per location (shared between tenants or individual); One global instance of Genesys Info Mart database, per tenant. (1) ·
One global instance of Genesys Info Mart database for each tenant. (7) ·
One global instance of Genesys Info Mart database, per tenant. (1) ·
One global instance of Genesys WFM ETL database for each tenant (1) ·
TBD (6)
Showing below up to 18 results in range #1 to #18.
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