Drilldown: BDSMetric
Use the filters below to narrow your results.
Active Call Recording / Screen Recording / Quality Management (1) ·
ASR/TTS (2) ·
Callback seats (1) ·
Cloud Contact Center Supervisor Seat (1) ·
Digital 1 bundle (2) ·
Digital 2 bundle (2) ·
Genesys Chat Seats for NEXUS (1) ·
Genesys CIM Premise Users (1) ·
Genesys Facebook Seats for NEXUS (1) ·
Genesys SIP Interaction (1) ·
Genesys Task Routing (1) ·
Genesys Twitter Seats for NEXUS (1) ·
Genesys Voice (1) ·
GIM-based voicemail (1) ·
Outbound Campaign Transactions (2) ·
Outbound Voice with CX Contact Interaction (1) ·
SIP voicemail (1) ·
Supervisor and other non-agent personnel - access and metering (1) ·
Task routing (2) ·
Voice 1 bundle (2) ·
Voice 2 bundle (2) ·
Voicemail (2) ·
WFO (2) ·
Workforce Optimization (WFO) 1A bundle (1) ·
Workforce Optimization (WFO) 1B bundle (1) ·
Workforce Optimization (WFO) 2 bundle (1) ·
Workspace (1)
Active Call Recording / Screen Recording / Quality Management (1) ·
ASR/TTS (2) ·
Callback seats (1) ·
Cloud Contact Center Supervisor Seat (1) ·
Digital 1 (2) ·
Digital 2 (2) ·
Genesys Chat Seats for NEXUS (1) ·
Genesys CIM Premise Users (1) ·
Genesys Facebook Seats for NEXUS (1) ·
Genesys SIP Interaction (1) ·
Genesys Task Routing (1) ·
Genesys Twitter Seats for NEXUS (1) ·
Genesys Voice (1) ·
GIM-based voicemail (1) ·
Outbound campaign transactions (2) ·
Outbound Voice with CX Contact Interaction (1) ·
SIP voicemail (1) ·
Supervisor access and metering (1) ·
Task routing (2) ·
Voice 1 (2) ·
Voice 2 (2) ·
Voicemail (2) ·
WFO (2) ·
Workforce Optimization 1A (1) ·
Workforce Optimization 1B (1) ·
Workforce Optimization 2 (1) ·
Workspace (1)
None (1) ·
bundle_digital_one (2) ·
bundle_digital_two (2) ·
bundle_voice_one (2) ·
bundle_voice_two (2) ·
bundle_wfo_1a (1) ·
bundle_wfo_1b (1) ·
bundle_wfo_2 (1) ·
cim_premise_users (1) ·
cx_contact_interactions (2) ·
gtr_interactions (2) ·
gvp_asr_minutes, gvp_tts_minutes (1) ·
seats_callback (1) ·
seats_call_recording, seats_screen_recording, seats_quality_management (1) ·
seats_chat in release 9.0.000.33 and later (seats_chat_nexus in earlier releases) (1) ·
seats_facebook (seats_facebook_public, seats_facebook_direct in release 9.0.000.30 and earlier) (1) ·
seats_sip_interaction (1) ·
seats_supervisor (1) ·
seats_twitter (seats_twitter_public, seats_twitter_direct in release 9.0.000.30 and earlier) (1) ·
seats_voice (1) ·
seats_workspace (1) ·
TBD (6) ·
voicemail_boxes_gim (1) ·
voicemail_boxes_gim (1) ·
voicemail_boxes (1)
Configuration Server DB (2) ·
Genesys Info Mart (2) ·
Genesys Info Mart database (22) ·
Genesys Info Mart database, Genesys Interaction Recording database (1) ·
Genesys Info Mart database, Genesys Interaction Recording database, and Genesys WFM ETL database (1) ·
Genesys Info Mart database. (3) ·
Genesys Info Mart DB (1) ·
Genesys WFM ETL database (1) ·
GVP Reporting Server DB, Genesys Info Mart database (2) ·
Tenant Configuration Server (1)
None (1) ·
For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants. (1) ·
Instance of Configuration Server per tenant. (1) ·
One global instance of Configuration Server DB for each tenant. (1) ·
One global instance of Genesys Info Mart database for each tenant (1) ·
One global instance of Genesys Info Mart database for each tenant. (10) ·
One global instance of Genesys Info Mart database for each tenant.|- (1) ·
One global instance of Genesys Info Mart database, per tenant (1) ·
One global instance of Genesys Info Mart database, per tenant. (7) ·
One global instance of Genesys Info Mart database, per tenant. (1) ·
One global instance of Genesys Info Mart DB per tenant. (1) ·
One global instance of Genesys WFM ETL database for each tenant (1) ·
TBD (9)
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.Showing below up to 36 results in range #1 to #36.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
D
- Draft:BDS/Current/User/ASRTTS
- Draft:BDS/Current/User/Callback
- Draft:BDS/Current/User/CIMPremiseUsers
- Draft:BDS/Current/User/CloudCCSupervisorSeat
- Draft:BDS/Current/User/Digital1
- Draft:BDS/Current/User/Digital2
- Draft:BDS/Current/User/GenesysChatSeatsforNEXUS
- Draft:BDS/Current/User/GenesysFacebookStsforNEXUS
- Draft:BDS/Current/User/GenesysTaskRouting
- Draft:BDS/Current/User/GenesysTwitterSeatsforNEXUS
- Draft:BDS/Current/User/GenesysVoice
- Draft:BDS/Current/User/GIMVoicemail
D cont.
- Draft:BDS/Current/User/OC
- Draft:BDS/Current/User/OutbndVcWithCXContactIxn
- Draft:BDS/Current/User/RecordingAndQM
- Draft:BDS/Current/User/SIPInteraction
- Draft:BDS/Current/User/SIPVoicemail
- Draft:BDS/Current/User/TaskRouting
- Draft:BDS/Current/User/Voice1
- Draft:BDS/Current/User/Voice2
- Draft:BDS/Current/User/Voicemail
- Draft:BDS/Current/User/WFO
- Draft:BDS/Current/User/Workspace
- Draft:System/Current/GenesysChoice/ASRTTS
D cont.
- Draft:System/Current/GenesysChoice/Digital1
- Draft:System/Current/GenesysChoice/Digital2
- Draft:System/Current/GenesysChoice/OC
- Draft:System/Current/GenesysChoice/SupervisorMetering
- Draft:System/Current/GenesysChoice/TaskRouting
- Draft:System/Current/GenesysChoice/Voice1
- Draft:System/Current/GenesysChoice/Voice2
- Draft:System/Current/GenesysChoice/Voicemail
- Draft:System/Current/GenesysChoice/WFO
- Draft:System/Current/GenesysChoice/WFO1A
- Draft:System/Current/GenesysChoice/WFO1B
- Draft:System/Current/GenesysChoice/WFO2