Drilldown: BDSMetric
BDSMetric > UnitOfMeasure :
Sessions count or
objects count
& DeploymentModel :
Instance of GVP Reporting Server database per location (shared between tenants or individual); one global instance of Genesys Info Mart database per tenant. or
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- or
One global instance of Genesys Info Mart database, per tenant. or
Other
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.Use the filters below to narrow your results.
ASR/TTS (2) ·
Cloud Contact Center Supervisor Seat (1) ·
Designer-based Chatbot interactions (1) ·
Designer-based Voicebot interactions (1) ·
Genesys Task Routing (1) ·
GIM-based voicemail (1) ·
Outbound Campaign Transactions (2) ·
Outbound Voice with CX Contact Interaction (1) ·
SIP voicemail (1) ·
Task routing (2) ·
Voicemail (2)
ASR/TTS (2) ·
Cloud Contact Center Supervisor Seat (1) ·
Designer-based Chatbot interactions (1) ·
Designer-based Voicebot interactions (1) ·
Genesys Task Routing (1) ·
GIM-based voicemail (1) ·
Outbound campaign transactions (2) ·
Outbound Voice with CX Contact Interaction (1) ·
SIP voicemail (1) ·
Task routing (2) ·
Voicemail (2)
Showing below up to 15 results in range #1 to #15.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)