Drilldown: BDSMetric
Use the filters below to narrow your results.
ASR ports (1) ·
ASR/TTS (2) ·
Cloud Contact Center Supervisor Seat (1) ·
Designer-based Voicebot minutes (1) ·
Genesys CIM Premise Places (1) ·
Genesys Task Routing (1) ·
GIM-based voicemail (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
GVP ports (1) ·
IVR (2) ·
Outbound Campaign Transactions (2) ·
Outbound Voice with CX Contact Interaction (1) ·
SIP voicemail (1) ·
Task routing (2) ·
TTS ports (1) ·
Voicemail (2)
ASR ports (1) ·
ASR/TTS (2) ·
Cloud Contact Center Supervisor Seat (1) ·
Designer-based Voicebot minutes (1) ·
Genesys CIM Premise Places (1) ·
Genesys Task Routing (1) ·
GIM-based voicemail (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
GVP ports (1) ·
IVR (2) ·
Outbound campaign transactions (2) ·
Outbound Voice with CX Contact Interaction (1) ·
SIP voicemail (1) ·
Task routing (2) ·
TTS ports (1) ·
Voicemail (2)
cim_premise_places (1) ·
cx_contact_interactions (2) ·
gtr_interactions (2) ·
gvp_asr_minutes, gvp_tts_minutes (2) ·
gvp_asr_ports (1) ·
gvp_minutes (1) ·
gvp_ports (1) ·
gvp_tts_ports (1) ·
seats_supervisor (1) ·
TBD (5) ·
voicebot_minutes (1) ·
voicemail_boxes_gim (1) ·
voicemail_boxes_gim (1) ·
voicemail_boxes (1)
Configuration Server DB (2) ·
Genesys Info Mart database (8) ·
Genesys Info Mart database, GVP Reporting Server database (1) ·
Genesys Info Mart database. (1) ·
Genesys Info Mart DB (1) ·
GVP Reporting Server (RS) database; Genesys Info Mart database (2) ·
GVP Reporting Server database ; Genesys Info Mart database (1) ·
GVP Reporting Server database, Genesys Info Mart database (1) ·
GVP Reporting Server database; Genesys Info Mart database (1) ·
GVP Reporting Server DB, Genesys Info Mart database (2) ·
Tenant Configuration Server (1)
For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants. (2) ·
Instance of Configuration Server per tenant. (1) ·
Instance of GVP Reporting Server database per location (shared between tenants or individual); one global instance of Genesys Info Mart database per tenant. (3) ·
Instance of GVP Reporting Server database per location (shared between tenants or individual); One global instance of Genesys Info Mart database, per tenant. (1) ·
One global instance of Configuration Server DB for each tenant. (1) ·
One global instance of Genesys Info Mart database for each tenant (1) ·
One global instance of Genesys Info Mart database for each tenant. (1) ·
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- (1) ·
One global instance of Genesys Info Mart database, per tenant. (3) ·
One global instance of Genesys Info Mart database, per tenant. (1) ·
One global instance of Genesys Info Mart DB per tenant. (1) ·
TBD (5)
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.Showing below up to 21 results in range #1 to #21.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)