Drilldown: BDSMetric
BDSMetric > UnitOfMeasure :
Objects Count or
minutes
& DeploymentModel :
Instance of GVP Reporting Server DB for each location (shared between tenants or individual). One global instance of Genesys Info Mart DB for each tenant. or
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- or
Other
& IsChoice:
No
Use the filters below to narrow your results.
ASR/TTS (2) ·
Cloud Contact Center Supervisor Seat (1) ·
Designer-based Voicebot minutes (1) ·
Genesys Task Routing (1) ·
GIM-based voicemail (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
IVR (2) ·
Outbound Campaign Transactions (2) ·
Outbound Voice with CX Contact Interaction (1) ·
SIP voicemail (1) ·
Task routing (2) ·
Voicemail (2)
ASR/TTS (2) ·
Cloud Contact Center Supervisor Seat (1) ·
Designer-based Voicebot minutes (1) ·
Genesys Task Routing (1) ·
GIM-based voicemail (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
IVR (2) ·
Outbound campaign transactions (2) ·
Outbound Voice with CX Contact Interaction (1) ·
SIP voicemail (1) ·
Task routing (2) ·
Voicemail (2)
Configuration Server DB (2) ·
Genesys Info Mart database (8) ·
Genesys Info Mart database, GVP Reporting Server database (1) ·
Genesys Info Mart DB (1) ·
GVP Reporting Server (RS) database; Genesys Info Mart database (1) ·
GVP Reporting Server database, Genesys Info Mart database (1) ·
GVP Reporting Server DB, Genesys Info Mart database (2) ·
Tenant Configuration Server (1)
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