Drilldown: BDSMetric
BDSMetric > UnitOfMeasure :
Gigabytes (GB) or
User
& DeploymentModel :
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- or
Other or
None
& ChoiceMetrics:
None
Use the filters below to narrow your results.
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
Recording storage (1) ·
Supervisor and other non-agent personnel - access and metering (1) ·
Voice 1 bundle (1) ·
Voice 2 bundle (1) ·
WFO (2) ·
Workforce Optimization (WFO) 1A bundle (1) ·
Workforce Optimization (WFO) 1B bundle (1) ·
Workforce Optimization (WFO) 2 bundle (1)
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