Drilldown: BDSMetric
BDSMetric > UnitOfMeasure :
Agent count or
objects count
& DeploymentModel :
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- or
Other
Use the filters below to narrow your results.
ASR/TTS (2) ·
Cloud Contact Center Supervisor Seat (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys Inbound Voice (1) ·
Genesys Social Media Engagement (1) ·
Genesys Task Routing (1) ·
GIM-based voicemail (1) ·
Gplus Workforce Management (Gplus WFM) (1) ·
Intelligent Workload Distribution (IWD) (2) ·
Outbound Campaign Transactions (2) ·
Outbound Contact (1) ·
Outbound Voice with CX Contact Interaction (1) ·
SIP voicemail (1) ·
Task routing (2) ·
Voicemail (2)
ASR/TTS (2) ·
Cloud Contact Center Supervisor Seat (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys Inbound Voice (1) ·
Genesys Social Media Engagement (1) ·
Genesys Task Routing (1) ·
GIM-based voicemail (1) ·
Gplus Workforce Management (1) ·
Intelligent Workload Distribution (2) ·
Outbound campaign transactions (2) ·
Outbound Contact (1) ·
Outbound Voice with CX Contact Interaction (1) ·
SIP voicemail (1) ·
Task routing (2) ·
Voicemail (2)
cx_contact_interactions (2) ·
gtr_interactions (2) ·
gvp_asr_minutes, gvp_tts_minutes (1) ·
seats_CIM (1) ·
seats_cobrowse (1) ·
seats_gplus_wfm (1) ·
seats_inbound_voice (1) ·
seats_outbound (1) ·
seats_social (1) ·
seats_supervisor (1) ·
seats_third_party (1) ·
TBD (5) ·
voicemail_boxes_gim (1) ·
voicemail_boxes_gim (1) ·
voicemail_boxes (1)
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