Drilldown: BDSMetric
BDSMetric > UnitOfMeasure :
Agent count or
Port peak usage
& DeploymentModel :
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- or
One global instance of Genesys Info Mart database, per tenant. or
Other
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.Use the filters below to narrow your results.
ASR ports (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys Inbound Voice (1) ·
Genesys Social Media Engagement (1) ·
Gplus Workforce Management (Gplus WFM) (1) ·
GVP ports (1) ·
Intelligent Workload Distribution (IWD) (2) ·
Outbound Contact (1) ·
TTS ports (1)
Showing below up to 11 results in range #1 to #11.
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