Drilldown: BDSMetric
BDSMetric > UnitOfMeasure :
Agent count or
objects count
& DeploymentModel :
Instance of GVP Reporting Server DB for each location (shared between tenants or individual). One global instance of Genesys Info Mart DB for each tenant. or
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- or
Other or
None
Use the filters below to narrow your results.
ASR/TTS (2) ·
Cloud Contact Center Supervisor Seat (1) ·
Genesys Chat (1) ·
Genesys SMS (1) ·
Genesys Task Routing (1) ·
GIM-based voicemail (1) ·
Outbound Campaign Transactions (2) ·
Outbound Voice with CX Contact Interaction (1) ·
SIP voicemail (1) ·
Task routing (2) ·
Third-party work items (1) ·
Voicemail (2)
ASR/TTS (2) ·
Cloud Contact Center Supervisor Seat (1) ·
Genesys Chat (1) ·
Genesys SMS (1) ·
Genesys Task Routing (1) ·
GIM-based voicemail (1) ·
Outbound campaign transactions (2) ·
Outbound Voice with CX Contact Interaction (1) ·
SIP voicemail (1) ·
Task routing (2) ·
Third-party work items (1) ·
Voicemail (2)
Showing below up to 16 results in range #1 to #16.
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