Drilldown: BDSMetric
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Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
Genesys Chat (1) ·
Genesys SMS (1) ·
GVP Minutes (1) ·
Supervisor and other non-agent personnel - access and metering (1) ·
Third-party work items (1) ·
Voice 1 bundle (1) ·
Voice 2 bundle (1) ·
WFO (2) ·
Workforce Optimization (WFO) 1A bundle (1) ·
Workforce Optimization (WFO) 1B bundle (1) ·
Workforce Optimization (WFO) 2 bundle (1)
Genesys Info Mart (2) ·
Genesys Info Mart database (8) ·
Genesys Info Mart database, Genesys Interaction Recording database (1) ·
Genesys Info Mart database, Genesys Interaction Recording database, and Genesys WFM ETL database (1) ·
Genesys WFM ETL database (1) ·
GVP Reporting Server database, Genesys Info Mart database (1)
Instance of GVP Reporting Server DB for each location (shared between tenants or individual). One global instance of Genesys Info Mart DB for each tenant. (1) ·
One global instance of Genesys Info Mart database for each tenant. (7) ·
One global instance of Genesys Info Mart database per tenant. (3) ·
One global instance of Genesys WFM ETL database for each tenant (1) ·
TBD (2)
Showing below up to 14 results in range #1 to #14.
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