Drilldown: BDSMetric
BDSMetric > TocName :
Active Call Recording / Screen Recording / Quality Management or
Digital 1 or
IVR or
Voice 1
& ChoiceMetrics:
None
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For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants. (1) ·
One global instance of Genesys Info Mart database for each tenant. (2) ·
One global instance of Genesys Info Mart database, per tenant. (1) ·
TBD (1)
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