Drilldown: BDSMetric
BDSMetric > TocName:
IVR
& UseCase:
None
& DataSource:
Genesys Info Mart database, Genesys Interaction Recording database, and Genesys WFM ETL database
& DeploymentModel:
For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants.
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