Drilldown: BDSMetric
BDSMetric > Product :
System-Level Documentation or
None
& MetricScope :
Global or
Other
& ChoiceMetrics:
None
Use the filters below to narrow your results.
ASR/TTS (2) ·
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
Gplus Workforce Management (Gplus WFM) (1) ·
Intelligent Workload Distribution (IWD) (2) ·
IVR (2) ·
Outbound Campaign Transactions (2) ·
Recording storage (1) ·
Supervisor and other non-agent personnel - access and metering (1) ·
Task routing (2) ·
Voice 1 bundle (1) ·
Voice 2 bundle (1) ·
Voicemail (1) ·
WFO (2) ·
Workforce Optimization (WFO) 1A bundle (1) ·
Workforce Optimization (WFO) 1B bundle (1) ·
Workforce Optimization (WFO) 2 bundle (1)
ASR/TTS (2) ·
Digital 1 (1) ·
Digital 2 (1) ·
Gplus Workforce Management (1) ·
Intelligent Workload Distribution (2) ·
IVR (2) ·
Outbound campaign transactions (2) ·
Recording storage (1) ·
Supervisor access and metering (1) ·
Task routing (2) ·
Voice 1 (1) ·
Voice 2 (1) ·
Voicemail (1) ·
WFO (2) ·
Workforce Optimization 1A (1) ·
Workforce Optimization 1B (1) ·
Workforce Optimization 2 (1)
None (1) ·
azure_storage (1) ·
bundle_digital_one (1) ·
bundle_digital_two (1) ·
bundle_voice_one (1) ·
bundle_voice_two (1) ·
bundle_wfo_1a (1) ·
bundle_wfo_1b (1) ·
bundle_wfo_2 (1) ·
cx_contact_interactions (1) ·
gtr_interactions (1) ·
gvp_asr_minutes, gvp_tts_minutes (1) ·
gvp_minutes (1) ·
seats_gplus_wfm (1) ·
seats_third_party (1) ·
TBD (7) ·
voicemail_boxes_gim (1)
Azure Blob Storage (1) ·
Configuration Server DB (1) ·
Genesys Info Mart (2) ·
Genesys Info Mart database (12) ·
Genesys Info Mart database, Genesys Interaction Recording database (1) ·
Genesys Info Mart database, Genesys Interaction Recording database, and Genesys WFM ETL database (1) ·
Genesys Info Mart database, GVP Reporting Server database (1) ·
Genesys WFM ETL database (1) ·
GVP Reporting Server database, Genesys Info Mart database (1) ·
GVP Reporting Server DB, Genesys Info Mart database (2)
For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants. (2) ·
One global instance of Configuration Server DB for each tenant. (1) ·
One global instance of Genesys Info Mart database for each tenant (2) ·
One global instance of Genesys Info Mart database for each tenant. (9) ·
One global instance of Genesys WFM ETL database for each tenant (1) ·
One per tenant (1) ·
TBD (7)
Showing below up to 23 results in range #1 to #23.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
D
D cont.
- Draft:System/Current/GenesysChoice/Digital2
- Draft:System/Current/GenesysChoice/GplusWFM
- Draft:System/Current/GenesysChoice/IVR
- Draft:System/Current/GenesysChoice/IWD
- Draft:System/Current/GenesysChoice/OC
- Draft:System/Current/GenesysChoice/RecordingStorage
- Draft:System/Current/GenesysChoice/SupervisorMetering
- Draft:System/Current/GenesysChoice/TaskRouting